Returns & Exchanges

At Ajmal Perfumes India, we strive to ensure your satisfaction; however, due to the personal nature of fragrances, we only accept returns for damaged, defective, or incorrect items within 7 days of delivery. All returned products must be unused and in their original packaging with the seal intact to qualify for a refund or exchange.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or phone within 48 hours of receiving your order to report any damage or discrepancies.

• 2.
  Quality Verification

  Share clear photographs or a short unboxing video of the damaged product and the shipping label to help our team validate your claim.

• 3.
  Reverse Pickup

  Once your request is approved, we will arrange a free reverse pickup from your delivery address within 3-5 business days.

• 4.
  Refund Processing

  After the product reaches our warehouse and passes quality inspection, your refund will be credited to the original payment mode or as store credit within 7-10 days.